The Argument

Why hemispheric presence changes what you are buying.

Plenty of security companies will tell you they operate internationally. The question worth asking is who employs the officer standing at your gate in Quito, and who that person reports to.

01

The accountability chain does not break at the border

Most providers who describe themselves as international are describing a referral network. You sign with one company; officers at your overseas site are employed by another, screened to a standard you never see, supervised by someone who does not work for the company you are paying. Our overseas offices are our offices. The manager is our employee and your contact.

02

A federal client set the standard, and it did not stay in one country

Each of our three overseas operations began with a United States embassy local guard force contract - Belmopan, Quito and Paramaribo. Embassy work sets the screening, training, post-order discipline and reporting standard, and it is the same standard our commercial clients in those countries receive. We did not build a second, lighter operation alongside it.

03

A decision-maker on the ground, named

Every overseas office runs under a resident manager who lives in the country, hires there, and can make a decision at the moment one is needed. We publish their names. A provider coordinating your site from another hemisphere is writing an email while something is happening at your gate.

04

One contract across the region

If your exposure spans a US property portfolio and a site in Ecuador, the alternative to a single provider is assembling and managing a different vendor in each jurisdiction - separate contracts, separate insurance positions, separate standards, and no single person answerable for the whole. One contract removes that work from your desk.

05

Local hiring, local licensing, local language

Officers are recruited and vetted in the country where they work, under that country's licensing regime, speaking the language your site operates in - English in Belize, Spanish in Ecuador, Dutch in Suriname, and Spanish and English across our Miami operation. Local hiring is not a cost decision; it is how a guard force understands the ground it stands on.

06

Miami is the hub, and that is geography, not marketing

Our headquarters sits in Miami, which is the operational gateway to the hemisphere for most of the industries we serve. Regional management, mobilization support and client reporting run from there, in the same time zone or close to it as every office we operate.

Where We Are

Three countries outside the United States.

Each with a permanent office, a local telephone number and a resident manager. Follow any of them for the address and the detail.

Our six United States offices are listed on the locations page. Nine offices, four countries, and no coverage claimed anywhere we do not have one.

The Record

Three embassy guard forces, and the award that came with the work.

Belmopan, Quito and Paramaribo are United States embassy local guard force operations. In 2010 the United States Department of State named Security Alliance its Small Business Prime Contractor of the Year.

We name the posts because there is no confidentiality restriction on doing so, and because a buyer evaluating a security provider is entitled to check the claim rather than take it on trust.

Licensing, insurance and compliance →
United States Department of State Small Business Prime Contractor of the Year award certificate, 2010
Common Questions

Questions buyers ask us.

Are your overseas offices subcontractors or your own people?

Our own. The offices in Belmopan, Quito and Paramaribo are Security Alliance offices, staffed and supervised by Security Alliance. Officers are recruited, screened, trained and managed in country by our own management. Nothing about the accountability chain changes when you cross a border, which is the entire point.

Why does that distinction matter to me as a buyer?

Because a subcontracted arrangement gives you a contract with one company and officers employed by another. When something goes wrong at a gate at two in the morning, the difference between those two structures is whether the person who answers can decide anything. In our case the resident manager is our employee and your point of contact.

What standard are officers held to outside the United States?

The same one. Our three overseas offices exist because of United States embassy local guard force work, and a federal client sets the screening, training and supervision standard for those posts. We do not run a separate, lighter standard for commercial clients in the same countries.

Can one contract cover sites in more than one country?

Yes. That is the practical reason most clients come to us for the region: a single provider, a single contract and a single point of accountability across US and Latin American sites, rather than assembling and managing a different vendor in each jurisdiction.

Which countries do you actually operate in?

Four: the United States, Belize, Ecuador and Suriname, across nine offices. We publish the address and the local telephone number for each one, and every overseas office is run by a resident manager we name here. If a country is not on that list, we do not have an office there, and we will tell you so rather than promise coverage we would have to subcontract.

Who runs each overseas operation?

Paul Guerra, Project Manager, in Belize. Milton Lopez, Project Manager, in Ecuador. Serginio Lank, Director of Operations, in Suriname. They are named on this site because you should know whose name is on your account before you call.

Sites in more than one country?

One contract, one standard, and a manager on the ground in each of them.